Shipping Policy for KURAVIO

At KURAVIO, we aim to deliver your orders in a timely and smooth manner. This Shipping Policy outlines our shipping process, timelines, and related information to help you understand how your orders are handled.

1. Shipping Methods Available

We offer reliable shipping through trusted courier partners across India.

  • Standard Shipping

The available shipping options will be displayed at checkout based on your location.

2. Order Processing Time

  • All orders are processed within 15–20 days (excluding weekends and public holidays).
  • Once your order is processed and dispatched, you will receive a confirmation notification.
  • Delays may occur during high-demand periods, sales, or unforeseen circumstances.

3. Delivery Timeframes

  • Estimated delivery time: 2-3 days after dispatch.
  • Delivery timelines may vary depending on your location, courier partner, and external factors.

Please note that these are estimated timelines and not guaranteed delivery dates.

4. Shipping Costs

  • Shipping charges are calculated at checkout based on your location and order value.
  • We may offer [Free Shipping] on eligible orders or promotional offers..
  • Any applicable shipping fees will be clearly displayed before payment.

5. Tracking Information

  • Once your order is shipped, you will receive a tracking ID via email/SMS
  • You can track your order using the provided link or through the courier partner’s website.
  • Please allow up to [24–48 hours] for tracking information to be updated after dispatch.

6. Delivery Issues and Delays

While we strive to deliver your order on time, delays may occur due to:

  • Weather conditions
  • Logistics or courier delays
  • Incorrect or incomplete shipping address
  • Remote or inaccessible locations

In such cases:

  • We will keep you informed of any major delays
  • You can contact us for support if your order is significantly delayed

If a package is marked as delivered but not received, please contact us within [7 DAYS].

7. International Shipping (If Applicable)

  • We may offer international shipping to select countries
  • Delivery timelines for international orders may vary between [15-20 BUSINESS DAYS]
  • Shipping charges, customs duties, and taxes (if applicable) will be borne by the customer
  • We are not responsible for delays caused by customs clearance processes

8. Incorrect Address or Failed Delivery

  • Please ensure that your shipping details are accurate at the time of placing the order
  • If a package is returned due to incorrect address or failed delivery attempts:
    • Re-shipping charges may apply
    • Refunds (if applicable) may be adjusted after deducting shipping costs

9. Contact Information

For any shipping-related queries or concerns, feel free to contact us:

KURAVIO
Email: sales@kuravio.com

Thank you for shopping with KURAVIO. We appreciate your trust and support!